The term “Vikro Ltd” or “Vikro” or “us” or “we” refers to the owner of the website whose registered office is “Unit 7, Cranleigh Ind Estate, Southall, UB1-2BZ” (Company No.10260198). Vikro Ltd is VAT registered under the following VAT number : 246406119, All prices are in GBP


The term “you” refers to the user or viewer of our website.


The use of this website is subject to the following terms of use:


1 – The content of the pages of this website are for your general information and use only. It is subject to change without notice.

2 – Neither we nor any third parties provides any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

3 – Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

4 – This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

5 – All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

6 – Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

7 – From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

8 – You may not create a link to this website from another website or document without Vikro’s prior written consent.

9 – Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.


To qualify for Next Day Delivery orders must be placed by 1pm (Mon-Fri) for same day despatch.

We offer FREE standard delivery on all orders over £10 and we aim to dispatch your order within 1 working day. Our standard delivery takes 3-5 working days, occasionally this can take a little longer so please allow 10 working days before contacting our Customer Service department. We generally use Royal Mail for most deliveries, higher value or larger items will be sent via our Courier.

If you have any questions regarding delivery please contact us on 02074772180, or alternatively email

Here is a list of all the locations we ship to and the appropriate shipping charges:

UK Mainland Shipping Options


Standard Delivery (Estimated 3-5 working days) – Orders under £10


Standard Delivery (Estimated 3-5 working days) – Orders over £10


Royal Mail 24 (Estimated 1-2 working days)


Next Working Day Courier



Highland & Island Shipping Options (IM, BT, FK, HS 1-9, PA, PH, IV, ZE, JE, GY)


Standard Delivery (Estimated 3-5 working days) – Orders under £10


Standard Delivery (Estimated 3-5 working days) – Orders over £10


Royal Mail 24 (Estimated 1-3 working days)


48hr Courier (2 working days)




We want to make sure that you are completely satisfied with your purchase. Therefore we offer a ’30 Day Returns Policy’ so you can send any unwanted items back to us (within 30 days of the delivery date) and without any queries we will refund the cost of your items. The returns process is simple:

If the item is faulty/damaged or you have received the incorrect item please contact us on 02074772180 or email

If the item is unsuitable* please follow the steps below:

Step 1 – Send the items back to us. We recommend that you send your goods back via a Recorded service as we cannot accept liability for anything which is lost in the post coming back to us.

Step 2 – Sit back and wait, we’ll do the rest!

*Please note that for any unwanted returns or exchanges the item will need to be returned to us in it’s original packaging and in a saleable condition.

We can only refund or exchange items which are returned in the same saleable condition in which they were received


If you have any questions please get in touch – we’re more than happy to help!

Telephone: 02074772180